Customer Service Agent UK

We are searching for a new Customer Service Agent UK, who can write and read faultlessly in English. There is a Support Desk in Amsterdam where customers from UK can ask their question per e-mail to. It is intended that these emails are handled carefully and properly in English. Of course you will get a proper training.

Your responsibilities are:

• Customer contact via e-mail, chat and telephone;
• You support customers in a professional and friendly manner;
• You switch between customers and suppliers to find an effective and customer-friendly solution;
• You work together in a team and provide input and feedback on existing processes.

This company is the driving force behind collective buying schemes in the Netherlands, Belgium and Engeland. A collective way of purchasing where the private label is attached to an unique business model that auctions provide the best group purchases. Along with community leaders, they contact interested consumers with suppliers who offer the best fit.

The company is limited to the complex market (service) products, in which consumers need on a daily base, such as energy and solar panels. This company is committed to transparency for the consumer to make an informed choice in this way. The company offers a full service package (IT platform, project management, supplier management, communication support and customer support) and sees himself as a professional and high quality service, where consumers, community leaders and suppliers have benefited.

• Professional Skill in English speaking and writing;
• Available for 32-40 hours per week, either parttime or fulltime is possible;
• Customer friendly;
• Living in or near Amsterdam.

A fun, educational and especially flexible full time job in the heart of Amsterdam. You will work in a young and enthusiastic team who know each other in addition to working hours. You also receive various training courses. The gross wages are € 13,00 per hour.

Sollicitatieprocedure

Are you, or do you know somebody who is, interested in this vacancy? Please send your CV via the apply button or e-mail to shanna@go-office.nl!

Looking for an other job in Amsterdam? Take a look at the other vacancies of Go:Office!

For further information about the position of Customer Service Agent UK you can call Shanna van Hattum-Janssen at +31 6 5363 8982. The application procedure includes an English language test.